2. How many games does MagicBook provide?
3. How to install MagicBook on smartphones?
Step 1: Install the game software
Note: MagicBook game apps apply image recognition technology through front camera, so it’s essential to allow the apps to access your camera. When you install the apps, please choose “Agree” or “Allow” as being asked about permission to access your camera or gallery.
Step 2: Activate the game
Start playing
4. How to update latest MagicBook versions?
5. What device is MagicBook compatible with?
MagicBook game softwares are designed to run on Android (minimum 5.0) and iOS (minimum 9) smartphones and tablets. Our softwares are not compatible with laptops and PCs.
6. What Android/ iOS smartphones and tablets are MagicBook compatible with?
MagicBook games apply image recognition technology using the front camera, so the play experience partly depends on the camera configuration and quality.
MagicBook’s technology is well compatible with all Apple’s iPhones or iPads running iOS9 or higher.
As for Android smartphones/tablets, MagicBook is now well compatible with all Samsung and OPPO’s devices running Android 5.0 or higher.
MagicBook can still be played on devices by other manufacturers including Sony, Lenovo, HTC, Huawei, etc…; however, the play experience may not be as good as on devices by Apple, Samsung, and Oppo. MagicBook will be soon updated to be compatible with more devices by more other manufacturers. We hope to receive our esteemed customers’ sympathy for this inconvenience.
7. Is Internet connection required to play MagicBook games?
MagicBook games can be played without the internet connection. The internet connection is only required in the first step when the softwares are installed or when updates/downloads are needed.
8. How do I re-install MagicBook apps on smartphones while activation code is lost?
In case you have lost your activation code while you need to re-install MagicBook software on your device, please contact us for technical support.
9. How to use the activation code?
The activation code consists of 6 letters which you can get by scratching the activation card. There is 01 activation card inside every MagicBook toy box. The activation code is used to certify a genuine product. Users need to enter the activation code (watch the instruction video on how to install MagicBook game softwares) to start play MagicBoook game. The activation code is required only for the first time when users install the software.
10. How many devices can I activate the game with each activation code?
Each activation code can be used to activate the MagicBook software on maximum 3 devices (smartphones and tablets.)
11. Can I continue playing when I change my device?
Yes. Each activation code can be used to activate the game software on 3 devices. Therefore, if the number of devices on which the code has been activated is less than 3, you can still use that code for your new device. In case you have used up 3 times, please contact us for technical support.
12. Where can I buy MagicBook?
You can buy MagicBook products:
Online shopping through e-commerce channels Tiki, Lazada, Sendo, ..
13. What ages is MagicBook suitable for?
MagicBook games are designed for children aged from 4. The age limit may varies for each game.
14. What if some pieces of the MagicBook physical toy set are broken or lost?
MagicBook is made entirely in Viet Nam, so you can feel assured in case some accessories like the letter card, reflector, playing mat are broken or lost… MagicBook provides alternative accessories at reasonable prices and offers home delivery service. Please contact us for support.